At ShoeSphere Store, we understand that getting your favorite pair of shoes to your doorstep is just as important as the shoes themselves. That’s why we’ve streamlined our delivery process to ensure that your shopping experience is as smooth and enjoyable as possible.

Order Processing

Once you’ve placed your order, our team gets to work immediately. We process all orders within 1-2 business days. This means that your shoes will be on their way to you in no time!

Shipping Options

We offer two convenient shipping options to suit your needs:

  • Standard Shipping: For those who want their shoes a little faster, we use DHL or FedEx. Your order will typically arrive within 10-15 business days after shipping. The cost for standard shipping is $12.95.
  • Free Shipping: For orders over $50, we offer free shipping via EMS. This option takes a bit longer, with delivery times ranging from 15-25 business days after shipping.

Global Reach

We are proud to serve a global audience, delivering to most parts of the world. However, please note that we do not ship to certain remote areas and some parts of Asia. If you’re unsure whether we deliver to your location, feel free to reach out to our customer support team at [email protected].

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. This allows you to monitor the progress of your delivery and know exactly when to expect your new shoes.

Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you need to return or exchange your shoes, you have 15 days from the date of receipt to do so. Please ensure that the shoes are in their original condition and packaging. For more details on our return policy, visit our Returns & Exchanges page.

Customer Support

Our dedicated customer support team is always here to help. If you have any questions about your order, shipping, or anything else, don’t hesitate to contact us at [email protected]. We’re committed to providing you with the best possible service.

Thank you for choosing ShoeSphere Store. We look forward to delivering your next favorite pair of shoes!